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What is a call number?

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Having trouble understanding call numbers, or how to find a book in the library tower? This video will help you find the book you want!

Please contact the library if you would like this video in an alternate format

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What is a reserve reading and how do I get one?

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Course reserves are items set aside for a specific course. Often they are used for seminars and labs. Most library reserves circulate for 3 hours only - that's because so many students need to access them. You will usually be given a list of reserve readings on the syllabus for your course. Search for Reserves at http://e-reserves.library.brocku.ca/ 

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Can I use Google Scholar for my research?

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What is RACER interlibrary loan?

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Interlibrary loan systems allow you to request books or journal articles that Brock doesn't own. The system we use is called RACER. You can get more info, like how to sign up for the service (it's free!) on the Interlibrary Loan web page. Here's a video on how to set up a RACER account and request an item: 

 

If you would like this video in an alternate format, please contact the library.

 

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Can I have the same online access to the Library when I'm at home?

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The Library subscribes to a large number of journals and bibliographic databases in electronic format. Use of these electronic resources is restricted to currently registered Brock students, faculty and staff, as required by license agreements signed with vendors. The following instructions will allow easy access to these resources. If you have any questions or problems, please email: libiii@brocku.ca

Brock students, faculty and staff will use their portal username and password to:

  • Access electronic resources from off campus
  • Access My Library Account
  • Renew items on loan
  • Place holds on material checked out

If you have problems accessing your library account, or library resources from off campus using your email/portal username and password, follow the step below:

  • Please be aware that your username is typically the first part of your Brock email address up to but not including the @ symbol
  • Go to the Brock Portal and log in using your campus username and password.
  • If you can log onto the portal above then you shouldn't have any problems accessing library resources.
  • If you cannot log into the Brock portal above, you should follow the help procedures listed on this web page or contact the ITS department to have your account activated.
  • Once your portal account has been activated above, verify that you can log into My Library Account successfully using the same username/password as above..
  • If you have activated your Brock portal account, but still cannot access My Library Account please email libiii@brocku.ca, or call the Circulation Desk at (905) 688-5550 ext. 4583 during library open hours.
  • When contacting us by email or telephone, please provide your full name, Brock ID# and campus username to assist us with troubleshooting.

The following library users will continue to use their Library PIN to access library services appliable to them.

  • Alumni
  • Retired Faculty and Staff
  • Community and other Special Borrowers

If you have a problem with your Library PIN, please email libiii@brocku.ca, or call the Circulation Desk at (905) 688-5550 ext. 4583 during library open hours.

The library system has certain criteria for acceptable PINs. Please make sure you select a PIN which follows this criteria:

  • PIN must be between 6 and 30 characters
  • Use alpha / numeric characters only
  • Special characters such as $, *, ! etc. are not acceptable.
  • Do not use repetetive strings such as ababab or 123123123

For additional help on selecting or setting up a PIN, you may refer to our PIN FAQ.

 

If your question is not answered above, please Gibson Library Research Information Desk, Circulation Desk, or email libiii@brocku.ca

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How do I print in the Library?

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How to Print and Download in the Library

HOW TO PRINT

To print using the printers in the James A. Gibson Library / Matheson Learning Commons:

1. Add credit to your printing account by purchasing a voucher from the Circulations Services Desk or from the Printing and Copying Office on the 5th floor of the Library. Vouchers are available in 1,5,10, & 20 dollar denominations. 
2. Visit http://printing.brocku.ca and login with your portal account. Click 'Redeem Card' and enter the PIN that is on your card. You are now ready to print. 
3. Login to one of the Library Workstations. 
4. Print your document by clicking the Print button in the software you are using. Select Helios as the default printer.You can now release your print job at the Print Release Station or at any of the copiers.

At the Print release station

1. Login to the PC next to print release system on the main floor of the library
2. Select your job from the list and hit print
3. Logout when done.

At the Copier
1. Swipe your Brock card in the card reader on the side of the machine
2. Touch 'User Copier'
3. Touch 'Print Release'
4. Select your job from the list and touch 'Print'
5. Logout by swiping your card again Colour printing Is also available from the copiers on the main floor and at the print release station.

The system will default to black and white, if you would like to print in colour you will need to specify colour in the print dialog box.

Please Note! If you have any balance left on your grey card from the previous print system you can transfer that to this new system. Please speak with a staff member at the Circulation Services Desk on the main floor or at the Copy and Printing Office in the 5th floor of the tower.

Need Help? For assistance with the Printers, consult staff at the Circulation Services Desk or Help Desk.

DOWNLOAD (instead of using the Library Printers)

Some databases and journal publishers allow you to download your search and/or journal article.
1. Click FILE in the upper left hand corner of your screen.
2. Scroll down to SAVE AS and click.
3. When the SAVE AS box appears on your screen, name your file.
4. To save to disk or memory device: Go to the top of the Pop-Up menu. Using the down arrow, choose the appropriate drive. Click on SAVE. Be sure to remove your disk or memory device when you are done.

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How do I sign out library books?

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 Any library user with a valid Brock University Identification Card, Alumni Card, Extramural Borrowers' Card, or a valid card from a Canadian University Library with an account in good standing, may borrow materials.

Full details on borrowing privileges for visitors can be viewed here:

There are TWO WAYS TO SIGN OUT LIBRARY BOOKS:

  • Self-Check station located at the Circulation Services Desk is available if you are a registered user. Staff will be happy to assist you.
  • Circulation Services staff may sign books out for you.
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I used the Get It button. Brock has access to the article, but it's not there when I click on it

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Watch this video about some common roadblocks Brock students face with the Get It button:
 
 

If you would like this video in an alternate format, please contact the library.

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How can I tell if the article I have is scholarly or peer reviewed?

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How far in advance can I book a group study room?

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Book a group study room up to two weeks in advance here.
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How do I write an annotated bibliography?

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The Library has several resources available to students writing annotated bibliographies. Here are a few:
  • Annotated Bibliography: A guide that includes purpose, content, format and style with several examples
  • How to Prepare an Annotate d Bibliography (Cornell University): A short guide with sample entry.
  • Reference sources on annotated bibliographies at Brock's Gibson Library (on 24-hour reserve):
Eula, Michael J. and Janet Maden
Compiling the Annotated Bibliography: A guide
Reserves Main Floor: LB 2369 E94 1995

Harner, James L.
On Compiling an Annotated Bibliography
Reserves Main Floor: LB 2369 H33 2000
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Where and how do I pay library fees/fines?

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 You can pay outstanding library fees at the circulation desk on the main floor of the Library. Accepted payment methods are:
  • Cash
  • Debit
  • Credit

The library also accepts cheques as a form of payment. Cheques can be made payable to James A. Gibson Library and your student ID number should be noted in the MEMO field of the cheque

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What is a DOI?

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A DOI (Digitial Object Identifier) is used to describe an electronic document and provide a persistent link to it. You will often see them as part of the citation of a journal article. The DOI system dates back to 2000. So if you have an older article it may not have a DOI assigned to it. Currently there are over 84 million DOIs in use worldwide.  Here's an example:

Ricchetti-Masterson K, Horney J. Social Factors as Modifiers of Hurricane Irene Evacuation Behavior in Beaufort County, NC. PLOS Currents Disasters. 2013 Jun 5. Edition 1. doi: 10.1371/currents.dis.620b6c2ec4408c217788bb1c091ef919.  
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How do I search for books in the Library?

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You can search for books using SuperSearch from the Library's homepage. When you enter your search terms, limit your search to "Books." Watch this video for more information:

 

 

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Is there a way I can get newspaper articles online for free?

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We have an extensive collection of newspaper databases. With these resources you should never have to pay for an article. 

Select the Research tab. Click on Databases. Scroll down the subject listing to News.  We have 13 subscriptions to newspapers from today and back in history.
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What's the difference between magazines and scholarly journals?

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How do I return library books or materials?

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  • Reserve materials & equipment for loan (e.g. laptops) must be returned to the reserve return bin located at the end of the Circulation Services Desk during the Library's open hours. When the Library is closed, reserves may be returned to the regular library book return bins as noted below.
  • Regular library items should be returned through the library book return slots.  There are two (2) return slot locations: one is on the wall outside the East Entrance (tower entrance) to the Learning Commons and the other is inside the Learning Commons on the way to the library elevators.
  • DVD/CD materials should be dropped in the specific drop boxes above the regular return drop boxes which are labeled "Audio Visual" materials.
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How do I use RefWorks?

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 RefWorks is available to students via the library website. You can find everything you need to know about RefWorks (from how to set up your free account, to how to generate a bibliography) in the RefWorks Guide
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I watched your Get It help video, and I still can't get the article I need.

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Sometimes the Get It button isn't as easy to use as we wish it could be. Here is a follow-up video to the first Get It help video that offers suggestions for how to get around the most common barriers we face when using Get It. 

 

Please contact the library if you would like this video in an alternate format

 

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Where can I find information about patents?

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You can find information about patents, government information, and legal information on the Government and Legal Information web page on the library's web site (under Collections). 
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